Shipping & Delivery

Shipping & Delivery Policy

At Siwastores Shop LLC, we’re dedicated to making your shopping experience simple, transparent, and reliable. This policy outlines exactly how we process, handle, and deliver your orders—so you always know what to expect when shopping with us at siwastores.com.

Order Processing & Handling Time

We know you’re excited to receive your order — and we don’t like to keep you waiting!
All orders are processed within 1 business day after payment confirmation.

Orders placed on weekends or public holidays will be shipped on the next business day.
Once your package leaves our facility, you’ll receive an email confirmation with a tracking number so you can follow your shipment in real time.

Delivery Time & Shipping Cost

After leaving our warehouse, your order will typically arrive within 2–5 business days.

• Standard Shipping Fee: Flat rate of $6.99 per order — no hidden costs, regardless of package size or weight.

• Carriers Used: We mainly ship via UPS Ground or FedEx Ground for dependable, trackable delivery.

• If alternative shipping options are available, you’ll see them during checkout.

Shipping Coverage

We proudly ship across all 50 U.S. states, including:

• Alaska

• Hawaii

• Puerto Rico

• Guam

• U.S. Virgin Islands

• APO/FPO military addresses

Wherever you are in the U.S., we’ll make sure your order finds its way to you.

Delivery Estimates

Our 2–5 business day delivery window is based on standard carrier times. Please note that certain factors may occasionally affect delivery speed, such as:

• Severe weather conditions

• National holidays

• Carrier routing issues

• Unforeseen service disruptions

While we strive for on-time delivery, occasional delays can occur — but rest assured, we’ll always do our best to get your package to you as soon as possible.

Lost or Damaged Packages

Your satisfaction is our priority. If your order is lost, delayed, or arrives damaged, please contact us within 7 days of the expected delivery date.

📧 Email: support@siwastores.com

Include:

• Your order number

• A brief description of the issue

• (Optional) Photos if the product is damaged

Our team will promptly investigate with the carrier and arrange a replacement or refund if necessary.

Helpful Tips for a Smooth Delivery

✅ Check your shipping address carefully – make sure it’s accurate and complete before confirming your order.
✅ Choose a secure delivery location – somewhere safe or where someone can receive the package in person.
✅ Track your shipment – use the tracking number in your confirmation email to monitor your package.
✅ Contact us early – if you notice unusual delays or tracking issues, reach out right away so we can assist.

Our Commitment

At Siwastores Shop LLC, we take pride in fast handling, reliable shipping, and honest service. From the moment you place your order to the day it arrives, our team is here to ensure everything goes smoothly.

For any questions or assistance regarding shipping, please contact us at:
📧 support@siwastores.com
🏢 1523 Lakeshore Cir, Crestwood, Kentucky 40014, United States

We’re here to help — because every order matters.